2-day Essentials of Quality Management Course

The quality of your products and services is often the corner stone of customer retention. In today's market, every customer counts and delivering on time and within budget is only a piece of the retention equation. Our quality management course will provide a foundation for understanding the tools and techniques used to implement an organization-wide quality initiative. Hands-on group exercises will both teach and motivate participants towards cultivating a quality-focused environment.

The Major PMBOK processes covered are:
  • Quality Planning
  • Quality Assurance
  • Quality Control
The course includes lectures, slides and hands-on exercises.
All material and parking is included in tuition.

» PDU's: 14
» Price: $750 per person

 Testimonial 
      "I found Key Performance Quality Management training course to be very easy to use, solid and straightforward. It is especially applicable to anyone involved in day-to-day project management. I would recommend it for companies concerned about the success of project management.  What I also found very useful were the real-world assignments. I thought it was great that we could use our own projects in these courses."

      James E Crowley Jr. PMP
      Project Manager, Office of Information Technology Broward County, Florida

This course is offered in partnership with Florida Atlantic University. It is offered as a night class (4 nights total) or as a Saturday class (2 Saturdays)
Course Schedule:

Dates Location Registration
April 5 & 12, 2008 (Saturdays) Boca Raton, FL Click here to register
April 8, 10, 15 & 17, 2008 (nights) Boca Raton, FL Click here to register


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